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Dedicated to Creating the Choice of Independent Living Through Volunteer Caregiving

NVCN Round Table Discussion


NVCN Round Table Discussion

Part II: Getting on Message to Demonstrate the Impact of Volunteer Caregiving 

Thursday, August 31, 2017
9 - 10:30 a.m. PST

RSVP by Tuesday, August 29 to Info@NVCNetwork.org


Thank you, Thank you!

This roundtable was more informative than many national conference meetings.

You are so right on.... wanting to build a national reputation and create metrics.

We have a long road to completion but it will ensure the viability of our organizations.

--Doretta Herr, Director

Faith in Action of Bloomington-Normal, Illinois


Program Directors Eric Ehst, Arizona's Neighbors Who Care, and Tammy Glenn, California's CAREGIVERS, will return for Part II of our roundtable discussion on Value Metrics. The challenge all program directors wrestle with is how to use the numbers to effectively communicate the value of volunteer caregiving in their respective communities.  Let's continue to talk about it.  If we can perfect our local arguments, then NVCN can make a stronger case for us on the nationally.  We know that Volunteer Caregiving is one of the oldest and most ​success social service models--from ​Boston to Florida, throughout the heartland to the territories of Guam and Puerto Rico.  We know ​this intuitively.​


Notes from our first roundtable discussion:

When one of the participants said, “We’re strong on fluffy,” the roundtable chuckled.  As program directors, we know how to communicate the soft data through compelling stories that touch the heart of anyone with a conscience.   

Program Directors serving today’s movement in Volunteer Caregiving find themselves tasked more and more with being able to communicate hard data that addresses issues like the impact on rehospitalization and nursing homes stays, as examples.  As non-profit leaders, we have to find better ways to move from measuring what we do (# peopled served, volunteers hours, transportations, etc.) to measuring the impact we have value the bottom line for the for-profit funders that are footing our bottom lines.

To that end, the first roundtable discussion was able to drill down on some key outcomes.  These include, but may not be limited to:

  • Economic Value

    • How to calculate the impact on rehospitalization/nursing home stays

    • Additional time in own home (not institutionalized) – Can we use “length of time served by volunteer caregiving” as substitute?

  • Social Isolation/Mental Health

    • How is Volunteer Caregiving impacting your local community?

    • Happiness/reduced depression

    • Improved mental cognition

  • Value of Volunteerism

    • Are we conveying the real value of volunteerism?  Consider competing interests which seek to put a pricetag on one of the nation’s most treasured tenets.

    • Economic value of volunteer hours contributed

    • Did you know Volunteerism lowers the heart rate?

    • Our volunteers “Pay It Forward.”  No need to bank hours.

  • Transportation

    • Connecting the value of transportation to better health

    • Evidence of cost savings

    • We hope to share some advance reading from an academic study that demonstrates our case

  • Value of Volunteer Caregiving to Low Income Clientele

    • Let’s accent/differentiate Volunteer Caregiving through our roots in Faith in Action

    • Find out how Volunteer Caregiving alleviates some of the strain on public resources

And of course, the “proverbial softball,”

  • Quality of Life

    • Human Touch is making a comeback!

    • What price do you put on your ability to live independently in your own home? 

Join us for the next roundtable when we drill down deeper into this topic.

  • What can you do locally to inform these metrics?

  • How can the NVCN Board of Trustees support this effort?

    • Help us identify board candidates who will emphasize outcomes measurement


Let's find a better way to illustrate our impact and strengthen our ties in new arenas where Volunteer Caregiving remains a hidden secret.  RSVP to Info@NVCNetwork.org 

To help us guide this conversation, please submit your questions and thoughts in advance to Eric Ehst <nwcexecdir@gmail.com>; and Tammy Glenn <tammy@vccaregivers.org>;. 

Members Only.

NVCN 2018 Conference

The National Volunteer Caregiving Network will hold their next conference in the fall of 2018. Plans are underway and a location will be chosen soon. Stay on the lookout for upcoming news pertaining to the conference that will take place next year! 
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Life Is Better With Others

Ramp BuildVolunteers tell us that their motivation is life enrichment and renewed sense of things of the heart.

NVCN provides opportunities to enhance your community career.

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  • Board Committee
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Local organizations utilze volunteers "on-the-ground". Utilize the program locater menu above to find the organization nearest you.

NVCN also utilizes a corps of volunteers to accomplish more for our members. We need people for the following positions:

Web Seminar Coordinator - Educational Whiz

NVCN offers educational trainings to its members about 6 times per year. We are in need of a leader in the education field who would enjoy working as a committee lead to decide upon pertinent topics and to secure pro-bono presenters. Volunteer recruitment, board development, and other topics...

Tell Us How to Use Social Media

Review our current use of social media, make recommendations to Executive Director on how to effectively apply it. Present method is probably good, but a view from another party will be of value. Volunteer directs the social media effort. This includes understanding us and our programs, suggest wyat to improve our footprint in this space. This person works closely with the Executive Director on a weekly basis.

Get to Know Our Programs

Contact existing programs to verify data in the Program directory, conduct a short needs survey, based on a script asking about their local needs, explain what NVCN is doing to enhance the value of a membership and conduct a satisfaction survey with each. Contact the non member programs listed in the directory to confirm their current status, contact information, and a brief survey of their needs.


Assist the Executive Director in the management and further enhancements in nvcnetwork.org. Evaluate knowledge based engines that might improve the ease of use on the member site in the documentation section. L ink the local program newsfeed to the NVCN site and auto update based upon that feed. Post new press releases, updates and success stories on website.

Like to Write?

Assist Executive Director in preparing any messaging going out to the member programs. Write press releases, marketing collateral. Update existing technical documentation with current information, logo, names of board members, address, etc. U se our directory to survey member websites for new activities and success stories, then contact the program for persmission to post on nvcnetwork.

Looking for Donors

Work with Development Chair supporting Fund Raising efforts. Contact potential donors as required or makes snes. Using the internet, conduct market research of corporations in the designated vertical segment to find appropriate contact in preparation fo the intro package Handle email distribution and tracking.

Spead the Word About NVCN

Assist Executive Director in preparing any messaging going out to the member programs. Write press releases, marketing collateral. Update existing technical documentation with current information, logo, names of board members, address, etc. Use our directory to survey member websites for new.

Find More Like You

Work with Marketing Chair on this effort to secrue 50 part time volunteers, contact potential volunteers within their own network of friends and contacts. Manage volunteer activities as requested by the ED or Chairs.

Find out more details and tell us about your interest This email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.">

Or register for an opportunity at Volunteer Match .