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Dedicated to Creating the Choice of Independent Living Through Volunteer Caregiving

NVCN Round Table Discussion


NVCN Round Table Discussion

Part II: Getting on Message to Demonstrate the Impact of Volunteer Caregiving 

Thursday, August 31, 2017
9 - 10:30 a.m. PST

RSVP by Tuesday, August 29 to Info@NVCNetwork.org


Thank you, Thank you!

This roundtable was more informative than many national conference meetings.

You are so right on.... wanting to build a national reputation and create metrics.

We have a long road to completion but it will ensure the viability of our organizations.

--Doretta Herr, Director

Faith in Action of Bloomington-Normal, Illinois


Program Directors Eric Ehst, Arizona's Neighbors Who Care, and Tammy Glenn, California's CAREGIVERS, will return for Part II of our roundtable discussion on Value Metrics. The challenge all program directors wrestle with is how to use the numbers to effectively communicate the value of volunteer caregiving in their respective communities.  Let's continue to talk about it.  If we can perfect our local arguments, then NVCN can make a stronger case for us on the nationally.  We know that Volunteer Caregiving is one of the oldest and most ​success social service models--from ​Boston to Florida, throughout the heartland to the territories of Guam and Puerto Rico.  We know ​this intuitively.​


Notes from our first roundtable discussion:

When one of the participants said, “We’re strong on fluffy,” the roundtable chuckled.  As program directors, we know how to communicate the soft data through compelling stories that touch the heart of anyone with a conscience.   

Program Directors serving today’s movement in Volunteer Caregiving find themselves tasked more and more with being able to communicate hard data that addresses issues like the impact on rehospitalization and nursing homes stays, as examples.  As non-profit leaders, we have to find better ways to move from measuring what we do (# peopled served, volunteers hours, transportations, etc.) to measuring the impact we have value the bottom line for the for-profit funders that are footing our bottom lines.

To that end, the first roundtable discussion was able to drill down on some key outcomes.  These include, but may not be limited to:

  • Economic Value

    • How to calculate the impact on rehospitalization/nursing home stays

    • Additional time in own home (not institutionalized) – Can we use “length of time served by volunteer caregiving” as substitute?

  • Social Isolation/Mental Health

    • How is Volunteer Caregiving impacting your local community?

    • Happiness/reduced depression

    • Improved mental cognition

  • Value of Volunteerism

    • Are we conveying the real value of volunteerism?  Consider competing interests which seek to put a pricetag on one of the nation’s most treasured tenets.

    • Economic value of volunteer hours contributed

    • Did you know Volunteerism lowers the heart rate?

    • Our volunteers “Pay It Forward.”  No need to bank hours.

  • Transportation

    • Connecting the value of transportation to better health

    • Evidence of cost savings

    • We hope to share some advance reading from an academic study that demonstrates our case

  • Value of Volunteer Caregiving to Low Income Clientele

    • Let’s accent/differentiate Volunteer Caregiving through our roots in Faith in Action

    • Find out how Volunteer Caregiving alleviates some of the strain on public resources

And of course, the “proverbial softball,”

  • Quality of Life

    • Human Touch is making a comeback!

    • What price do you put on your ability to live independently in your own home? 

Join us for the next roundtable when we drill down deeper into this topic.

  • What can you do locally to inform these metrics?

  • How can the NVCN Board of Trustees support this effort?

    • Help us identify board candidates who will emphasize outcomes measurement


Let's find a better way to illustrate our impact and strengthen our ties in new arenas where Volunteer Caregiving remains a hidden secret.  RSVP to Info@NVCNetwork.org 

To help us guide this conversation, please submit your questions and thoughts in advance to Eric Ehst <nwcexecdir@gmail.com>; and Tammy Glenn <tammy@vccaregivers.org>;. 

Members Only.

NVCN 2018 Conference

The National Volunteer Caregiving Network will hold their next conference in the fall of 2018. Plans are underway and a location will be chosen soon. Stay on the lookout for upcoming news pertaining to the conference that will take place next year! 
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As a member you have exclusive access to training materials, downloadable forms, templates, best practices, and more.  If you are a current NVCN member, log in and utilize the resources menu item to view/download needed files.

Not a member?  This email address is being protected from spambots. You need JavaScript enabled to view it. to take advantage of our training resources and enjoy additional membership opportunities.

Membership Package

To light the pathway and provide the tools for success as a Volunteer Caregiving program.


  • Access to Board support

  • 2 hours of consulting time with NVCN staff/year


  • Certificate of membership (received upon payment)

  • Personal thank you letter from the executive director (received upon payment)


  • Access to high-quality and evidence-based information for volunteer caregiving programs with different maturity levels (library of resources)

  • Free trial for Ridescheduler for new members OR discounted membership for Ridescheduler for returning members

.Access to the NVCN-Office Depot program that saves your program money on office supplies and supports NVCN

  • Option to add on and develop a Canine Caregivers program

  • NVCN-exclusive message boards


  • Networking opportunities with other volunteer caregiving programs

  • Annual conference (for example, Connect, Collaborate, Celebrate! 2016)

  • Visits with the Board (where applicable)

Branding & Marketing

  • Permission to use NVCN logo (given a jpg file)

  • Social media development tips:

  • Have a social media strategy and goals.

  • If you don't have a social media officer or other dedicated personnel, you can maximize your social media use through 3rd-party scheduling sources like Hootsuite.

  • What kind of social media should you have?

  • Facebook

  • Twitter

  • Instagram

  • Google+

  • Linkedln


  • Recognition of excellence through:

  • Volunteer of the Year (evaluated at the individual level)

  • Excellence Awards (evaluated at the program level)











Membership Pricing Menu (Effective January 1, 2017)

Single Program Membership - $150

Single program membership constitutes membership by one (1) Volunteer Caregiving program for one (1) year.

Multiple Program Membership - $105 per program

Must meet eligibility criteria:

Two (2) or more programs under the same Executive Director or parent organization. To qualify, you must submit a letter on your membership letterhead confirming 2 or more programs under the same ED or parent organization signed by the ED.

Each program has its own NVCN membership ID.

Student Membership - $60

Must meet eligibility criteria:

Must show valid student I.D. and one (1) of the following:

  1. Copy of current class schedule; OR

  2. Letter confirming enrollment status from professor, college advisor, or registrar.

Individual Membership - $125

Individual memberships can be obtained through donations of $125 or more. individuals who donate more than $125 or more automatically receive an "individual membership."


Canine Caregiver - $50

Canine Caregiver memberships are offered through NVCN and Caregivers of Central Jersey. To participate, programs must be members of NVCN, complete licensing paperwork, and complete canine caregiver training.


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